Parent Feedback | familyinformationgroup.co.uk

Parent Feedback -

FIG Playgroup 2025

"Really happy with how far my son has come on already and anytime I have asked any questions, I always feel like I can talk to any of the staff. All very helpful and happy to help. I would recommend this nursery how it was recommended to me."

"The staff are incredibly caring & welcoming. There is also lots of fun activities for the children."

"I love how they treat the children like their own. What works well for me is that i can leave my daughter in the safest hands possible while I can go to work with out a worry."

"Staff are fantastic they always go above and beyond. They love and care for all the children. Communication is also fantastic."

"You girls all go above and behond for the children. My girls go in with a smile and leave with a smile, you have so much time for them and are always so happy bubbly and welcoming. It's like a home away from home for them and you care so much for them."

"I like everything about FIG playgroup. The staff are lovely and helpful and my son has learned to really trust you all therefore I feel very comfortable and happy when leaving him as he LOVES coming to nursery. You all helped him with his speech and toilet training and now I have no worries or concerns about him at all because of all your help."

"The family like environment and the safety the nursery provides is amazing. Also the care and support our daughter receives is priceless."

"I have confidence in the staff at FIG play group. Knowing if I had a problem or concern I would be able to voice my concerns with staff and work together to find the solution."

Parent Feedback -

FIG Playscheme 2026

"We can go to work with peace of mind and not worry about her knowing she will never have a bad day."

"I have another child who has no needs and I feel she misses out on doing certain things, so while he is at FIG, I can spend some one on one time with her doing things that she loves."

"I feel so relaxed knowing she is in safe hands and enjoying different activities whilst I have a break from my caring responsibilities."

"The FIG provision is a godsend to us - it helps us so much."

Feedback from Ofsted Inspection 2025

"Staff create a warm, welcoming environment that helps children feel safe and secure. Staff know their key children well and are tuned in to support their emotional needs. Staff are very caring and form strong bonds with children. They have high expectations for children's learning and behaviour."

"Children thoroughly enjoy their time in the setting. They explore their environments with confidence. The nursery environment is spacious, bright and engaging. Staff develop areas to support children's learning and love of nature. For example, together with support from the local community and parents, the leaders have raised money to develop a
forest area within the grounds of the nursery. Children enjoy spending time listening to stories, shovelling soil and leaves, feeding the wildlife and looking for fairies in the woodland."

"Parents speak extremely positively about the setting. They praise the staff for the relationships they make with their children and the support they offer to their families."

Our full OFSTED report is available at https://reports.ofsted.gov.uk/provider/16/EY432527